Refund policy

At Nuemin, we want you to feel confident with every purchase.

If the size, fit, or style isn’t right, you may request a return or exchange within 48 hours of receiving your order.

Please Note

* Return or exchange requests must be submitted within 48 hours of delivery.

* Items must be unworn, unwashed, unused, and returned in their original condition with all tags and original packaging attached.

* Once your return or exchange request has been approved, our team will arrange the collection of your order.

* In the case of a return or exchange, only the shipping fees will be charged.

* Size exchanges are subject to stock availability.

* Items that show signs of wear, damage, or have missing tags or packaging cannot be accepted.

* If you receive an incorrect or defective item, please contact us within 48 hours of receiving your order, and we’ll make it right.

Need Help?

If you’re unsure about sizing before placing your order, our team is always happy to help you choose the best fit.